A patient event occurs that results in a "near miss" (an event that was averted but may have resulted in death or serious injury). The error was caught in time before serious injury occurred. Which of the following is an appropriate response to improve the process involved and patient safety?

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A patient event occurs that results in a "near miss" (an event that was averted but may have resulted in death or serious injury). The error was caught in time before serious injury occurred. Which of the following is an appropriate response to improve the process involved and patient safety?

Please select the single best answer