Chloe Scott and Susan Morris
Course provided in partnership with the American Society for Clinical Laboratory Science (ASCLS).When an event – defined as a deviation from an approved policy, process or procedure, a complaint, or a transfusion reaction – occurs in the laboratory it needs to be documented by the person who observes it. Identifying and tracking errors is a critical component to continuously ensure compliance, patient safety and to improve policies, procedures and processes. The course provides an overview of the regulatory requirements for event management. In addition, it helps you - laboratory leadership - learn how to get the most information possible from events that have occurred, allowing you to adjust laboratory processes to create a culture of safety, and a safer environment for patients in the future. Learn to analyze reported events, implement preventative actions, and provide necessary education to prevent recurrence.
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