Level of instruction: Beginning
Intended Audience: This course is intended for phlebotomists, phlebotomy supervisors, patient care coordinators, medical laboratory technicians, medical technologists, laboratory supervisors, managers and directors. This course is also appropriate for medical laboratory science students and pathology residents.
Author Information: Jack A. Maggiore, PhD, MT(ASCP) serves as the Assistant Laboratory Director of Chemistry and is Head of Research and Development at Doctor's Data, Inc. in Saint Charles, Illinois. Dr. Maggiore is a medical technologist, certified by the ASCP, with a Master of Science in Clinical Chemistry and Doctorate in Pathology from the University of Illinois. His expertise includes clinical instrumentation, method development and validation, quality assurance, medical device clinical trials, and scientific regulatory affairs. His clinical research interests include development of novel biomarkers for chronic diseases using blood spots and other non-conventional samples. Dr. Maggiore holds several medical device patents, has authored more than fifty peer-reviewed and invited publications and textbook chapters, and has presented his research findings at international scientific society meetings. Dr. Maggiore's mission is to work with health care professionals to empower consumers to take a more active role in their health maintenance.
Reviewer information: Lisa Dewey, MT(ASCP) is the Quality Manager at Doctor's Data, Inc. and has been a medical technologist since 1990. She obtained a BS in Clinical Laboratory Science from the University of Illinois at Chicago. Lisa has experience working in various specialties in hospital and clinic laboratories, research & development, laboratory management, and a commercial laboratory specializing in dried blood spot testing.
Course description: Clinicians make patient care decisions based on the results of laboratory testing. Pre-analytical errors can have a significant negative impact that prevents the delivery of quality patient care. These negative outcomes can range from unnecessary redraws and delayed results, to improper treatment, misdiagnosis, and even death. This course is intended to emphasize the pre-analytical variables that must be controlled during venipuncture and urine collection procedures in order to ensure the quality reporting of laboratory test results.