Level of instruction: Basic
Intended audience: This program is designed as an educational and training tool for laboratory personnel, phlebotomists, and other healthcare personnel who perform dermal punctures for capillary blood collection or point-of-care testing. This course is also appropriate for clinical laboratory science and phlebotomy students.
Author information: Mary Ertl Dettmann, MA, CLS, MT(ASCP) is the education supervisor for Wheaton Franciscan Laboratory in Wauwatosa, Wisconsin. She holds a Master of Arts degree in Health Care Administration from Central Michigan University. She has created several interactive, adult-learning courses in laboratory-related subjects including phlebotomy.
Beth Kratzer, CLS, MT(ASCP) is a Clinical Trainer in the Education Department at Wheaton Franciscan Laboratories in Wauwatosa Wisconsin. She earned her Bachelor’s degree from the University of Wisconsin Eau-Claire in 1981 and obtained a Certificate of Professional Training from the University of Wisconsin-Milwaukee in 2004. In addition to many years of technical experience in the hospital environment, Beth has been involved in the creation, implementation, and facilitation of educational and training programs for healthcare associates since 2001.
Reviewer information: Carolyn Webb, MT(ASCP) is the CLS-Lead for the Wheaton Franciscan Central Laboratory in Milwaukee, Wisconsin. She is responsible for reviewing and revising policies and procedures in hematology, urinalysis, and coagulation and is the primary instructor for all new employees in these areas. She previously held the position of Point-of-Care Coordinator. Ms. Webb graduated from Marquette University with a BS in Medical Technology.