Sales and Marketing: Equipment, contracts, and pricing

Client contracts

  • A laboratory that receives referrals from a nursing home or Skilled Nursing Facility (SNF) should have a written agreement with that facility:
    • The Agreement should define billing and documentation responsibilities.
    • The facility should be responsible for determining the payment status of its patients and is liable for submitting incorrect payment information to the laboratory.
    • Fees should be consistent with other similar customers.
  • A laboratory that provides services to a Home Health Agency treating Medicare/Medicaid beneficiaries should have a written agreement with that agency:
    • The Agreement should define billing and documentation responsibilities.
    • The Agreement should place the responsibility on the Home Health Agency to establish that all patients receiving laboratory services are "homebound" as defined by Medicare.
    • Fees should be consistent with other similar customers.

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