Inducements: Inducements

Marketing and record retention

  • The laboratory must ensure that its sales and marketing materials are clear and not deceptive:
    • They should fully inform the physician about the appropriate use of laboratory tests and services.
    • They should not be designed to induce unnecessary testing.
  • The laboratory must have in place a record retention policy that ensures records are accessible in case of an audit or investigation.
    • Records should be retrievable.
    • Related documents should be linked.

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