Responsethe Information and Courses from MediaLab, Inc.
These are the MediaLab courses that cover Responsethe and links to relevant pages within the course.
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| Observed collection scenarios Scenario 1:A donor was asked to wash her hands prior to picking out the drug screen collection kit. The collector noticed that the donor was washing only one hand.Collector’s response:The collector tells the donor that not washing both hands is an indication of possible interference with the testing process and that it could be interpreted as a refusal to test. If the donor still refuses to wash both hands, the collector must stop the collection process, note the refusal on the CCF and notify the DER.Scenario 2:The donor was asked to remove his hat before going into the restroom. As he reluctantly did so, it was noticed that he was trying to conceal a container that was hidden inside the hat.Collector’s response:The collector first explains the circumstances to a supervisor. If the supervisor concurs that an observed collection should be done, the collector then tells the donor that a directly observed collection will be conducted because his conduct indicated a possible attempt to adulterate, substitute, or dilute the specimen. The collector marks on the CCF that the collection was observed and notes under Remarks why it was observed. | View Page |
| Observed collection scenarios Scenario 4: The donor returns from the restroom with a sufficient specimen. It is very warm to the touch. The collector is unable to obtain a reading from the temperature strip. Collector’s response: The collector completes the collection and prepares the specimen for shipment. The collector explains the situation with a supervisor. If the supervisor concurs that an observed collection is in order, the collector next tells the donor that a new collection will be conducted under direct observation. The collector explains that because the temperature of the specimen was not within the acceptable range (90-100º F/32-38º C) there is suspicion of substitution or adulteration. A new CCF is initiated. The collector marks on the CCF that the collection is observed and notes under Remarks why it is observed. The collector also notes the control number of the suspect collection. The observed specimen along with the suspect specimen are both shipped to the laboratory in separate plastic tamper-resistant bags. | View Page |
| Observed collection scenarios Scenario 3:During the initial phases of the collection, when the donor was requested to empty his pockets, the collector noted an item that might contain something which the donor could use to either, dilute, adulterate, or substitute the specimen.Collector’s response:The collector first gets the concurrence of a supervisor then tells the donor that a directly observed collection will be conducted because his conduct indicated a possible attempt to adulterate, substitute, or dilute the specimen. The collector will mark on the CCF that the collection was observed and note under Remarks why it was observed. | View Page |
| Observed collection scenarios Scenario 5: The collector notices that the urine the donor just handed to her has a very strong smell like that of a cleaning product such as bleach. Collector’s response: The collector completes the collection in the usual manner and prepares the specimen for shipment. The collector explains the situation to a supervisor. If the supervisor concurs that an observed specimen should be collected, the collector explains to the donor that because of the strong, unusual smell, the first specimen is suspect for adulteration and that a directly observed collection will be done. A new CCF is initiated. The collector marks on the CCF that the collection is observed and notes under Remarks why it is observed. The collector also notes the control number of the suspect collection. The observed specimen along with the suspect specimen are both shipped to the laboratory in separate plastic tamper-resistant bags. In addition to an unusual smell, other indications of adulteration might be an unusual color that cannot be explained by medication, particles or debris in the urine, and a heavy or thick foam that is inconsistent with urine. | View Page |